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Branch Coordinator - Wadeville


JobReq ID:  48574
Type of work:  On site
Type of contract:  Open-ended/permanent
Full/Part Time:  Full time

Wadeville, ZA


Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of  Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are  working to accelerate sustainable mobility innovations and solutions. Through innovative technology,  we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

You can learn more about our Group at

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.



Job Purpose


We are looking for a Branch Co-ordinator reporting directly to the Branch Manager.

This is a Local role, based in Wadeville and will ensure efficient service delivery by managing

service centre staff and assets productively. Maintaining client and vendor relations and

performing a variety of administrative tasks.




  • Management of service centre staff / service delivery
  • Prioritize work requirement and delegate to staff.
  • Coordinate all lunch / tea times in relation to company policy and legislative requirements.
  • All vehicles to leave yard as per SLA agreement (if applicable). 
  • All wheel positions are pressure maintained.
  • Wheel positions are correctly fitted with valve caps and where necessary valve extensions.
  • All tyre movements are captured on a Tyre Change Slip.
  • All tyres below agreed removal mm must be removed.
  • Correct matching must take place by size, tread and status.
  • All tyres with Kpa readings under 15% of the recommended pressure must be removed and checked for irregularities.
  • All tyres are correctly branded as per agreement.
  • All wheel positions are torque prior to vehicles leaving
  • Undertake all reasonable requests and instructions, given verbally or in writing that falls within the parameters of own line of duty.
  • Plan collection and deliveries efficiently as per customer needs including all sites
  • All tyres requiring a brand number are captured in a Branding Register. Health & Safety 
  • Responsible for Health and Safety at the Service Center
  • All employees are provided and dressed in clean PPE.
  • Yard and work area are neat and clean at all times.
  • Adhere to safety standards at all times.
  • All tools and equipment are kept certified and calibrated and recorded on the tool register.
  • Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures.
  • All work to be carried out in accordance to SOP Retreading 
  • All relevant paperwork must be correctly completed and filed
  • Organize delivery and collection of retreads including sites
  • Customer Liaison       
  • Fill out tyre action reports for all vehicles visiting the service centre (communicate all defects to customer).
  • Identify all Maintenance Related Problems and report to the Customer.
  • Maintain a good working relationship with the Customer Breakdowns     
  • Organize breakdown and standby rosters
  • Ensure all breakdowns are attended to
  • Breakdowns cannot be declined


  • Breakdowns are captured in a Breakdown Log Book Asset Management     
  • All on site tools are captured on a tool register and signed off on a monthly basis
  • All company owned vehicles are serviced when necessary• All company owned vehicles are kept neat and clean.
  • All company owned vehicles are operated with a Log Book.


Required capabilities

    •  Customer satisfaction through optimum service delivery
    • Skilled and motivated workforce
    • Detailed knowledge of OHSA
    • Prioritising work schedules and delivery



  • Grade 12
  • MS Word & Excel (Intermediate level)
  • Drivers License code 08 Experience: 
  • Up to 2 years supervisory experience
  • Proficiency in English
  • SAP system experience will be an advantage Leadership Competencies:
  • Work scheduling of staff to meet customer needs
  • Coordination of operations within his service centre
  • Communication
  • Leadership
  • Confidentiality
  • Customer Service
  • Operational Decision making


Why should you apply?


  • We are passionate about our people and want to offer them the opportunity to develop and grow.
  • Bridgestone as a global company drives your career to the next level by offering you possibilities to work in an international setting.
  • You will have the opportunity to work with leading technologies.
  • We help you to drive your career path onward and upward work in a culture of feedback that recognizes you and helps your development.
  • You will work in a healthy and safety environment, as safety is a key priority area in Bridgestone.



If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, just click on the Apply Now button and add your CV!

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!


Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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