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Wholesalers Operations Coordinator


JobReq ID:  48552
Type of work:  Hybrid
Type of contract:  Open-ended/permanent
Full/Part Time:  Full time

Vimercate (MB), IT


Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of  Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are  working to accelerate sustainable mobility innovations and solutions. Through innovative technology,  we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

You can learn more about our Group at

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.


Job Purpose

The Wholesalers Operations Coordinator is a newly created role within Bridgestone SOR supply Chain Department.

His/Her primary responsibility is to manage & develop some of our key customer partnerships, taking complete responsibility on customer Supply Chain related activities and initiatives and supporting the KAMs to boost order taking and sell-in performance thanks to a strong data driven approach, leveraging on customer stock/sell-in & sell out analysis.

The role, based in Vimercate (Milano), will have a Regional scope (Italy and East Countries) and will report to the Planning and Customer Collaboration Manager.


Key Responsibilities:

  • Collaborating with Sales, Trade Marketing and Supply Chain in setting and delivering our strategic agenda with key customers in the wholesaler channel;
  • Play as a co-pilot for KAM in driving Business Growth and E2E profitability, according to BS SOR Channel targets;
  • Develop broad and deep relationships with all Customer supply chain contacts and key stakeholders in the Customer purchasing department to collect feedback for improvement, provide solutions to prevent issues and gather business signals able to anticipate/boost demand and order taking;
  • Optimize cost to serve in strong collaboration with Corporate Planning and Logistics department and Consumer & Commercial business units;
  • Ensure full adherence with Order Management policy and guarantee Compliance in the order taking process;
  • Fully exploit Customer dashboard to track performance and apply a data driven approach to analyze customer data (stock, sell-in,sell-on, logistic performances,…) with the ultimate aim to boost business results and increase customer satisfaction;
  • Implement a strong Continuous Improvement process with root cause analysis and action plan definition, coordinating different department;
  • Manage a team of P2P planners, dedicated by Key Account, in the operative tasks needed to reach strategic goals and enhance customer collaboration and leading  the team in the journey from a transactional approach to a more and more customer focused approach.



  • Bachelor's degree in Management or Engineering.
  • Fluent in English, other languages knowledge will be a plus (preferably Serbian language).
  • Strong MS Office knowledge, mainly on Excel.
  • Good Customer facing experience, with 1/3 years in similar role.
  • Good knowledge of ERP systems (preferably SAP)
  • Used to drive operative teams, keeping focus on priorities while tackling obstacles.
  • Full understanding of commercial processes and priority to be able to easily interact with KAM and Customer Purchasing department.
  • Used to easily establish fruitful collaboration with others, sharing information and adapting to different working styles
  • Self-starter.
  • Strong Customer Focus attitude.
  • Results oriented, resilient and flexible to adapt to new challenges and open to embrace changes in a fast-paced environment


Why should you apply?  

  • We are passionate about our people and want to offer them the opportunity to develop and grow.
  • You never stop learning. You will have the possibility to develop yourself via our Learning Management System that is also connected to LinkedIn Learning.
  • You will have the opportunity to experience a dynamic and challenging environment and work on different and innovative projects.


With equal competencies, being recognized as matching the requirements of Law 68/99 will be considered a plus (both art. 1  and art. 18).


If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, just click on the Apply Now button and add your CV!

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!


Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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