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Quality Controller

POSITION SNAPSHOT

JobReq ID: 51129

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location:

Rosh Pinah, NA

OUR COMPANY

Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are working to accelerate sustainable mobility innovations and solutions. Through innovative technology, we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

You can learn more about our Group at https://bridgestone-emia.com/

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.

POSITION DESCRIPTION

JOB PURPOSE

Sales

• Complete a quality control checklist for each vehicle entering the fitting bay.

• Inspect all vehicles upon arrival as per the quality control checklist

• Assess customer requirements and ensure that these are met

• Invoice on computer the products and services

• Complete stock request sheets and give to Supervisor/Branch manager for approval

• Instruct fitters to execute the job as required by the customer.

• Sell other services for e.g. wheel alignment and balancing.

• Be creative.

Customer retention

• Report client complaints to Supervisor/Branch Manager.

• Remember our regulars.

• Inform customers of new services and products.

• Receive customer in a friendly manner.

• Inspect tyres and rims, nuts and bolts once they have been demounted from the vehicle

• Make sure that correct mounting, demounting, inflating, stripping and fitting procedures are followed.

• Make sure that fitment of new tyres are done properly and in accordance with section 4 on the quality control checklist

• Do not allow any client to remain unattended in the fitting bay.

General administration

• POD’s signed and handed to administration

• Prepare quotes for Branch Managers approval

• Tyres removed from vehicles or brought in or retreading must be sent to the factory on a daily basis.

• There may be no “unknown” or unaccounted tyres in the fitting bay.

Compressors, torque wrenches, jackets and impact tools must be serviced regularly and adhere to safety regulations.

• No fitters are allowed to deal directly with clients.

• Always obtain permission from customer with regard to scrap.

• Correctly complete tyre change slips for wheel changes.

• Wheel align, wheel balancers, low level lifts, tools, etc all inspected on daily basis.

• Ensure that toilets are inspected daily, that it is always neat and tidy.

• Fitting area clean and all equipment working

• Keep list of regular customers

• Keep Inspection records

• Ensure that fitting bay is in an acceptable state.

. Health and Safety

• Make sure that all fitters have the required personal protective equipment and adhere to safety regulations.

• Have toolbox talks and safety meetings with fitters on a weekly basis.

• Adhere to Health & Safety standards in the workplace and do not endanger other parties.

• Comply with the requirements of the Occupational Health and Safety Act

• Ensure Personal Safety Equipment and facilities provided by the company are in good and clean condition.

General

• Project a professional image.

• Undertake all reasonable requests and instructions, given verbally or in writing, which fall within the parameters of this job.

MORE INFORMATION

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!

DISCLAIMER

Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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