Repair Technician

Job Purpose

The person will ideally lead by example, capable of working with minimum supervision. He will be capable of performing some administrative duties, appreciate his role in delivering customer service, possess common sense and initiative, demonstrate a willingness to learn and develop his skills and knowledge.

Qualifications & Experience

Grade 12 National Certificate
• A valid and appropriate light vehicle driver’s licence (South African Code 08) Good communication skills and customer service skills
• Ability to work for extended hours and physically fit
• Sound understanding of the working mechanism of the tools or the machinery they are handling
• Look after the maintenance of the equipment
• Expert written communication skills, good supervisory skills and ability to pay attention to the details
• Three years of Earthmover tyre fitting experience
• Must have an excellent safety record and a strong commitment to safety and OTR service training and certifications

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Ability to recognize and used a variety of tools, including but not limited to power tools, and heavy duty tyre service equipment.

Duties

The following is a general list of tasks that an OTR Repairer is required to perform. The Company may add to or vary these duties from time to time provided the variation is reasonable having regard to the employee’s skills, competence and training.
• Comply with Otraco Management System (OMS) policies, procedures and instructions
• Perform inspections and determine if tyres should be scrapped, repaired or remain in service
• Mount and strip any type of tyre and wheel/rim assembly according to procedures
• Repair tyres and tubes according to procedures
• Operate machinery and equipment according to procedures
• Present himself in a condition fit to perform his duties,
• All aspects of repair shop work required by the customer
• Ensuring that all equipment is maintained and in good working order by conducting daily maintenance checks and coordinating repair work as required
• Ensure that all work is completed in a safe and efficient manner as per the job priorities outlined by the customer.
• Providing timely and accurate documentation of service work performed. This will include a weekly inventory count.

Safety

Ensure that all personnel work safely and follow Occupational Health and Safety Procedures
• Ensure that all personnel comply with site “lock out” / “tag out” procedures
• Investigate hazards, unsafe work conditions and equipment reported and take action to eliminate or reduce the risk to acceptable levels
• Investigate and report all incidents and injuries according to procedures
• Comply with applicable instructions documented in the OMS Safety Plan
• Use and maintain Person Protective Equipment according to procedures
• Perform equipment pre-start checks according to procedures and promote workplace safety by participating in meetings and conducting inspections in order to improve safety in the workplace and document accordingly
• Perform Job Hazard Analysis and take control actions to reduce the risk of injury or damage to equipment
• Maintain and review Safe Work Procedures / Otraco Best Practice Procedures and ensure they are understood and used by all

Indications of Achievement

Demonstrated commitment to clients
• Demonstrated ability to work as a team member
• Maintain health, safety and housekeeping within the internal environment
• Ensures all work procedures are carried out in accordance with safety standards and safety practices
• Demonstrate an awareness of customer care.
• Demonstrate knowledge of use and care of PPE
• Complete additional in-house training as required
• Complete additional external training as required
• Complete compulsory and additional site specific training as required
• Completed deliver service to customer course
• Completed contribute to quality work outcomes course