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Credit & Collections Analyst (Portuguese Speaker)


JobReq ID:  51497
Type of work:  Hybrid
Type of contract:  Open-ended/permanent
Full/Part Time:  Full time

Madrid, ES


Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of  Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are  working to accelerate sustainable mobility innovations and solutions. Through innovative technology,  we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

You can learn more about our Group at

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.


Job Purpose

We are looking for a Credit & Collections Analyst for Bridgestone Portugal. This position is located in our Madrid office.

The credit Analyst is responsible to ensure the correct understanding of the financial statements of the different customers for the region (with special Focus on Portuguese territory) to provide advice to the business in terms of credit limits, doing analysis of credit risk, with the willing to determine in depth the degree of risk involved by the company.

This role is expected to have a good level of understanding of the business, internal policies and procedures and their customer’s needs to handle all assigned tasks independently with a strong focus on controlling the quality and efficiency of their work to meet their customer’s requirements.

They should also be able to analyze problems, resolve routine issues directly, as well as analyze and make suggestions on how to handle better some of more complex situations. They should be able to participate in and support other departments in projects and ad hoc assignments, using their technical and business knowledge and analytical skills to help plan, initiate and execute such work working as a team.

The candidate should possess strong organizational skills, have a good understanding of business and be prepared to speak up and hold self and others to account.  Autonomy to ensure the correct justification of credit customers balance with independence to treat with auditors and general management in case of further explanation for them.


Key Responsibilities

Monthly Activities:

  • In charge of autonomously carrying out records or transactions necessary for the monthly or closing in credits

  • Support ITC team on resolving unallocated cash items as second level of support. 

  • Able to lead communication with customers and o preparation of various reports and their analysis.        

  • Ensure the correct understanding of the financial statements of the different customers for the region to provide advice to the business in terms of credit limits. 

  • Collaboration with the shared services center (SSC) for the closing of the different cycles, mainly ITC and OTC. 

  • Responsible for conducting short credit reviews on existing customers with exposure below €250,000 and make your recommendation

  • Responsible to meet monthly deadlines and effective time management

  • Responsible for the investigation and analysis of credit risk, Determine in depth the degree of risk involved 

  • Monitors customer accounts in order to maximize credit quality and minimize risk and potential loss.

  • Adhere to credit policy and procedures

  • Info gathering for our periodic review’ customers and coordination with Sales Team and other stakeholders

  • Investigates, reviews and interprets all available sources of credit and financial information including reporting services, credit bureaus, financial statements and management information

  • Liaise with Legal and Credit Bureau’s if needed in order to collect doubtful and/or Bad debt accounts. 

Process and continuous Improvement

  • Drives for continuous improvement in the credit process methodology, seeks opportunities to drive sustainable improvements. 

  • Analysis and implementation of strong internal control regulations of the company

  • Identify root cause of repetitive problems, 

  • Proactive Customer relationship building, continually seek out ways to improve customer, satisfaction, communication and query resolution


Required Capabilities

  • Bachelor's degree in Accounting, Finance or related field and a professional additional qualification preferred

  • +3 years of experiences in Financial Analysis/accounting/ITC or credit management.

  • Portuguese: fluent (Main territory), English: fluent (Group language) and other European languages can be considered as a plus

  • Proficient excel user

  • SAP: user level, S4/HANA and Fiori can be considered as a plus.

  • Required Softskills 

    • Strong values in line with Bridgestone’s behavioral expectations  and embracing the Bridgestone Essence Philosophy

    • Agility – ability to work in a matrix and complex environment where change happens at a rapid pace

    • Courage – ability to share ideas, make proposals for change

    • Ownership – ability to analyze the financial figures with autonomy and provide financial advice to internal partners

    • Analytical skills, precise, rigorous and familiarity with numbers

    • Strong ability to meet deadlines

    • Ability to support overall business development

    • Cross Functional Team (CFT) approach

    • Ability to work with different cultures

    • Knowledge on Payroll management


All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!


Diversity and inclusion are a central part of Bridgestone EMEA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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