Sales Export Administrator
Johannesburg, ZA
Job Purpose
We are looking for a Sales Export Administrator reporting directly to the Sales Manager: Exports based in Midrand Gauteng.
The purpose of this role is to manage the office functions and assist in attaining the Sales, GP and Administration budgets
Responsibilities:
1. Sales
• Submit monthly orders by deadline date
• Process consolidate and split orders to make up full loads for shipments
• Prepare shipments
• Prepare forecast for local and import orders by liaising with Planning for stock
• Assist in the achievement of Budget
• Calling customers to get orders and to make up shortfall
• Liaise with other departments to ensure correct distribution of stock
2. Customer Relations
• Ensure that all customers are updated on shipment progress and queries
• Manage the efficiency of handling :
o Customer queries relating to their orders
o Customer satisfaction
• Maintaining good internal and external relations.
3. Administration
• Ensure that:
o All transport documents, schedule loading, liaising with transporters / warehouse and booking of vehicles are completed in-time for loading and shipments
o Processing of all types of enquiries via email, phone or fax
o Securing of stock
o Organise transport documentation
• Manage all Bill of Entry documents are completed in-time a day before loading and that all necessary documentation is present to complete the file/consignment
4. Back Up Tasks
• Liaise with Finance and customers alike with regards to the customer’s accounts.
• Ensure that all finance related issues/concerns/queries are addressed
• Processing of necessary documents to complete and ensure smooth completion of orders/consignments.
• Preparing of IRCC documents
• Ensure alternative plans are put in place in assisting the attainment of monthly budgets (transportation, orders, funds, stock)
Education and Experience
• Matric
• MS Office Intermediate (Excel, Word, PowerPoint)
• SAP
• Knowledge of export documentation and procedures/processes
• 2-3 years related experience
• Export Qualification would be benneficial.
Why should you apply?
• We are passionate about our people and want to offer them the opportunity to develop and grow.
• You never stop learning. You will have the possibility to develop yourself via our Learning Management System that is also connected to LinkedIn Learning.
• Bridgestone as a global company drives your career to the next level by offering you possibilities to work in an international setting.
• You will have the opportunity to work with leading technologies.
• You will have the opportunity to experience a dynamic and challenging environment and work on different and innovative projects.
• We help you to drive your career path onward and upward work in a culture of feedback that recognizes you and helps your development.
• You will work in a healthy and safety environment, as safety is a key priority area in Bridgestone.