Regional Operations Consultant

Job Purpose

We are looking for a Regional Operations Manager reporting directly to the Commercial Operations Manager, BMS. This is a Regional role, based from home.  

You will be competent & confident in facilitating & holding visits & meetings to the Bridgestone Partner dealers. You will need to have very good communication skills, and also be very analytical to be able to understand and resolve certain issues & trends.

Responsibilities:

• You will be allocated specific Bridgestone Partner dealers, within a specific geographical region
• Your key objectives will be :
• Ensure all BSP’s are compliant with service level agreements for fleets, in terms of fleet inspections, administration & operational procedures
• Ensure all BSP’s are ‘connected’ to Bridgestone in some format so we may take real time fleet inspection & completed job card data
• Identify & action financial savings through operational efficiencies with allocated BSP’s, develop a ‘business improvement plan’ where necessary & monitor regularly
• Monitor these actions to completion &/or propose alternative ways of servicing the business
• Develop closer relationships with senior & influential personnel within your allocated BSP’s & ensure we support them where required and vice versa
• Carry out ‘ad-hoc’ audits of BSP vans or processes
• Promote Bridgestone mobility solutions at all times, such as Fleetcare & Webfleet
• Liaise with key national account managers to support fleet compliance/operational improvement
• Be able to demonstrate clearly the value of the Regional Operations Manager position, and what this means to Bridgestone
• Provide a weekly report to your line manager – identifying any specific issues such as risks, opportunities etc
• Host regional key operations team meetings with allocated BSP’s
• Attend meetings as requested to complete your duties
• You will be given specific cost reduction targets per ppk fleet which you will be responsible for achieving
• Profit improvement of key PPK contracts – working with BSP’s to find efficiency gains to reduce service costs
• Build a detailed improvement plan with the BSP if required & monitor regularly
• Profit improvement of key PPK contracts – develop alternative hybrid 
• Ensuring BSP’s are ‘connected’ to Bridgestone and using our tools
• If the above is not possible you will need to find a solution to extract BSP data in a format we can use within our systems
• Best in class service delivery to fleets
• Supporting Fleet sales colleagues where required
• Provide training where required to BSP’s on using our systems & fleet compliance

Requirements:

• Education, Master, other certification: N/A
• Languages skills: A good level of written and spoken English
• Experience (years): No experience necessary
• Technical Knowledge: Knowledge of Fleetbridge & BMS is desirable. Intermediate Excel and PowerPoint
• Soft Skills: Excellent communication skills, analytical and able to recognise and respond to trends.