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Key Account Manager

POSITION SNAPSHOT

JobReq ID: 43204

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location:

Cape Town, ZA

OUR COMPANY

Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are working to accelerate sustainable mobility innovations and solutions. Through innovative technology, we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

You can learn more about our Group at https://bridgestone-emia.com/

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.

POSITION DESCRIPTION

Job Purpose

We are looking for a Key Account Manager reporting directly to the Regional Sales Manager. This is a Local role, based in Cape Town.

You will be responsible for creating a long-term and trusting relationship with our customers. The Key Accounts Managers role is to oversee a portfolio of assigned customers, develop new business from existing customers and actively seek new sales opportunities within the market by providing specialized services, analyses and solution based recommendations.

Responsibilities:
Sales
• To achieve 100% of sales budget units
• Grow market share up to 5% (Quarterly)
• Assist with stock take
• Monitor sales by channel by outlet
• Continuously increase sales per customer group, per category
• Achieve sales mix, as per CEO policy

Administration
• Submit weekly expense reports on fuel and sundry expenses
• Assisting dealers in correctly completing new account applications
• Monitor sales target plan per customer group

Customer Relations
• Foster sound relationships with existing and new customer base
• Management and Co-ordination of promotional activities
• Qualify new business
• Regular and value added calls on customers as per call cycles
• Development and training of dealers within specialist’s call cycle via training department
• Maintain existing client base and increase their current sales level
• Seek new business to expand market share
• Customer training (Basic Dealer Training)
• Customer entertainment

Internal Liaison – TEC & Order Desk
• Collect Market Intelligence (ongoing)
• Monthly dealer activity, pricing movement, market changes and competitor info Reports
• Record Market information and report on a weekly basis
• Quarterly report on channel performance
• Record and report on all test tyres weekly
• Managing Surface and Underground mining fleet targeting programme

Improve & enhance the business of the channel by customer

End-user development
Promotions,
Supply and Maintain In-store Point of Sale Material

Itinerary Management

1-2 weeks (detailed)
Adjust planning cycle to satisfy customer needs
Itinerary reports and call reports to be submitted weekly to Sales Manager

Required capabilities
• Self starter/ Initiative/creativity/innovation
• Strategic thinking, problem solving, critical thinking and analytical skills
• Proficiency in relationship building, networking, persuasion and influential skills
• Good technical, business and global acumen
• Excellent verbal and written communication skills
• Willing to travel extensively

Qualifications and Experience
• A Bachelor’s degree in Business Management, Economics; Sales and Marketing or higher
• Grade 12
• Minimum 5 years sales experience
• Valid Driver’s license

MORE INFORMATION

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!

DISCLAIMER

Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.