Branch Manager

Job Purpose 

The suitable candidate must be capable of working with and supervising all branch staff, ensuring operational efficiency, maintaining high standards of customer service and ensuring compliance with safety, environmental, and company policies

1.    Planning.
   •    Call strategy in place & documentation exist as proof.
   •    Work in accordance with the plan.
   •    Ensure Stock levels are according to budget.
   •    Attacking strategy in place with BFSA.
   •    Drive training programs.

2.    Motivation

•    Set targets that are achievable & according to our objectives.
•    Refrain from negative talks & change every possible situation into a positive mood.
•    Know debtors & contacts those who does not follow our sales policy.
•    Ensure everyone in the Branch understands the Core Values of Bridgestone

3.    Co-ordination

•    Monitor debtors’ progress / collection.
•    Coordinate general activities of Stores, Counter Sales, Reps, Fitters, Wheel Alignment & Admin.
•    Ensure performance at all levels according to company procedures & policies.
•    check daily vehicle (Services, License, etc.).
•    Do stock take daily.
•    Manage daily invoicing.
•    Attacking program.
•    Track sales progress.
•    Organize and manage spending to ensure that resources are allocated efficiently and according to a set plan.

4.    Asset Management

•    Daily vehicle inspection.
•    Service vehicle regularly.
•    Always assure clean vehicle.
•    Drive respectfully.
•    Use equipment correctly

5.    Human Resources

•    Ensure staff are allocated resources and equipment.
•    Undertake Performance Appraisals for direct reports.
•    Check breakdown commissions monthly.
•    Ensure staff comply with company rules and regulations.
•    Supervise site staff, prepares leave plans and signs and submits leave form.
•    Manage staff in compliance with Company policies e.g., human resources, training, health and safety and employment equity.

6.    Health & Safety

•    Ensure adherence to health and safety standards.
•    Ensure staff adhere to Health and safety standards.

7. General

•    All reasonable requests & instructions that will be beneficial to Bridgestone and its customers, given verbally or in writing and falls within the skills parameters of employees.  

 8. Daily tasks

•    Inspect the premises.
•    Check Stock Control
•    Check all sales control.
•    Check banking records.
•    Check all Debtors Records
•    Check all Petty Cash records.
•    Check the Job Control book.
•    Check Creditors records.
•    Check all casings and casing records.

 9. Weekly tasks

•    Check all loose tools and records.
•    Check all equipment and records pertaining to equipment.
•    Check all vehicles and records pertaining thereto.
•    Check all stock sheets.
•    Check all claim records.
•    Ensure that Petty Cash is reimbursed with the amounts paid out in the last week.

10. Monthly tasks

•    Review Debtors
•    Review cash Flow
•    Review sales
•    Review budget/expenditure
•    Review gross Profit.
•    Review capital commitments
•    Review staff

Qualifications & Experience Required 

Education, Master, other certification:
•    Post Matric Qualification
•    Code 08 Driver’s License

Experience (years):

•    5 years in a senior position, preferably in a retail environment
•    Experience in the tyre industry will be an advantage.

Technical Skills:

•    Experience in the tyre industry will be an advantage.
•    Computer literate

Languages Skills:

•    Basic English Literacy

Soft/Behavioral Skills:

•    Excellent interpersonal and communication skills
•    Report Writing skills.
•    Integrity
•    Leadership and management skills