Job Purpose
Responsible for managing the end-to-end Inbound import process for finished goods, from origin through customs clearance to warehouse delivery. Key stakeholders include 3PL’s, Sales Team and Logistics and Supply chain management team members.
Responsibilities:
Container Import process
- Coordinate with freight forwarders, clearing agents, shipping lines and transporters to ensure timely movement of shipments.
- Monitor shipment status, customs clearance, delivery milestones and ETAs, providing regular updates to Sales and internal stakeholders.
- Ensure accurate and timely Import related documentation, including invoices, packing lists, bills of lading and related documentation.
- Coordinate with warehouses to ensure timely receipt, accurate stock booking and resolution of quantity or documentation discrepancies.
- Identify and resolve shipment delays, clearance issues and operational exceptions, escalating potential supply risks where required.
- Contribute to process improvements, system implementations and supply-chain projects, including WMS, SAP and freight initiatives. Process owner for Inbound Imports on WMS/ SAP
- Avoid Demurrage Costs through liaising with 3PL’s and managing Import schedules
- Drive continuous improvement initiatives within the Inbound Import function to support cost and resource effectiveness
- In depth knowledge and understanding of SARS Customs regulation and provide guidance/ input to ensure compliance and cost effectiveness
Reporting
- Reporting (Power BI)- Container report (Weekly Basis)
- Daily KPI tracking to be published
- Attend to customer / Sales delivery queries
Administration
- Prepare invoices for MIGO and MIRO
- SAP system updates on master data
- Daily processing and filling of documentation i.e. POD’s
- WMS Super user
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Qualifications & Experience Required
Education, Master, other certification:
- Relevant Degree or Diploma in Logistics/ Supply Chain Management/ Customs
Experience (years):
- Minimum 3-5 years relevant experience in logistics / outbound planning/ Import and customs
Technical Skills:
- Computer Literate: MS Word, Outlook & Excel (Intermediate level), Power BI
- In depth understanding Logistical functions (Transportation / Distribution/ Warehouse)
- SARS customs regulations
- SAP experience advantageous
- WMS experience advantageous
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Behavioral Competencies:
- Taking Ownership
- Stakeholder Management (Internal and External)
- Good verbal & written Communication
- Relationship Management
- Problem Solving
- Attention to Detail
- Planning & Organizing, Analytical Skills
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