Sales Administration Specialist - Belgium

Job Purpose

The Sales Administration Specialist - Belgium ensures business continuity during the Libra transition and beyond, acting as a key integrator between central functions and business stakeholders.

The role helps secure one coherent operational view and enables smooth coordination across Sales and Fleet Administration processes.

Responsibilities:

• Drive integration between business and central functions, including SSC and HQ, to ensure end-to-end process alignment.
• Own the operational administration end-to-end workflow, ensuring a single, aligned plan across stakeholders.
• Support project implementation and the adoption of digital workflows.
• Understand customer master data and coordinate and control discount and rebate structures, list prices, campaigns, special deals and pricing master data.
• Act as second-level escalation support for customers and internal stakeholders, including customer visits when recommended, and support other pricing activities in coordination with Sales Operations Managers.
• Facilitate structured dialogue with relevant teams around business targets, risks and opportunities, and interface with other departments for complex and ad hoc analysis.
• Ensure effective communication across multicultural and cross-functional teams and with customers, while managing queries and monitoring their status.
• Understand legal and local procedures and incorporate requirements into actions or communicate them to central functions when needed.
• Support the elimination of fraud risks and ensure compliance with accounting standards.
• Provide customer support, including participation in customer visits when needed.

Qualifications & Experience Required

Education, Master, other certification:

• Bachelor’s or Master’s degree, or comparable professional experience.

Experience (years):

• 3+ years of relevant experience in Sales Administration, Pricing or a similar discipline.

Technical Skills:

• Solid understanding of end-to-end processes and their impact on Sales Administration.
• Ability to implement and support digital workflows.
• Strong analytical capabilities to work with complex data and pricing structures.
• Knowledge of customer master data, discount and rebate structures, and pricing master data.
• Knowledge of relevant systems and tools is required.
• Experience with Link up for ticket management.
• Knowledge of Satellite systems for process approvals.
• Experience with SharePoint for data storage.
• Knowledge of Price FX and SAP.

Languages Skills:

• Professional proficiency in French and English is required.
• Dutch is considered a nice to have.

Soft/Behavioral Skills:

• Strong communication and interpersonal skills.
• Ability to collaborate effectively across different teams and functions.
• Ability to work effectively within multicultural and cross-functional teams.
• Strong stakeholder coordination skills.
• Ability to manage queries and follow through on resolution.
• Ability to work effectively between business stakeholders and central functions.

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