Logistics Support Officer
JobReq ID:
54948
Type of work:
Hybrid
Type of contract:
Open-ended/permanent
Full/Part Time:
Full time
Location:
ZEEBRUGGE, BE
Job Purpose
As a Logistics Support Officer, you provide hands‑on administrative and IT support to the warehouse team. You play a key role in ensuring operational processes - such as inbound and outbound flows, stock handling, and order processing - are accurately documented and efficiently coordinated. You also act as a back‑up for IT‑related internal support and reception duties, contributing to smooth cross‑functional operations.
Responsibilities
Operational Support
- Prepare and process order documentation to support daily warehouse operations
- Monitor goods movements (inbound, outbound, returns) in the Warehouse Management System (WMS)
- Provide operational and first‑line IT support to drivers and warehouse staff in case of system‑related issues
- Monitor stock levels and support cycle counts and inventory reconciliation
- Collaborate with warehouse staff to resolve discrepancies and improve process efficiency
- Maintain accurate records of product locations, stock adjustments, and damaged goods
- Assist in onboarding new warehouse staff with administrative procedures and system access
- Identify inefficiencies in administrative workflows and contribute to continuous improvement
- Prepare ISO documentation for warehouse operations
- Prepare reports and KPI dashboards for warehouse management
- Act as a point of contact for administrative queries from the warehouse team
Workforce & Planning Support
- Support general workforce coordination, including shift schedules, team availability, and planning needs
- Maintain and update records related to holidays, absences, evaluations, and working hours
- Facilitate communication between warehouse staff and management regarding planning needs
- Help prepare staffing overviews and assist with organizing temporary support when required
IT Support
- Act as a backup for basic IT support, including troubleshooting hardware/software issues, resetting user access, and escalating issues to IT HQ
- Support system updates and assist with testing new functionalities or tools used in logistics operations
Qualifications & Experience Required
Education
- Secondary or higher education, preferably in logistics, administration, or a related field
Experience
- Experience in a warehouse or logistics environment is a strong asset
Technical Skills
- Hands‑on experience with ERP systems, Excel, and WHP
- Knowledge of reporting tools (e.g., Power BI) is an asset
- Proficient in MS Office
Languages
- Good communication skills in English and Dutch
Soft Skills
- Analytical mindset with strong planning and forward‑thinking ability
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Flexibility to support cross‑functional tasks and adapt to changing priorities
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