Plan to Plan Planner
Vimercate (MB), IT
JOB PURPOSE:Support the Strategic Customer & Planning Manager in the planning activities related to main customers located in South Region countries (ADRIA countries)Demand and order management for customers (All product group)Design, develop and implement collaboration packages to share forecasts and supply plans in coordination with sales teamsExchange information and actions with Regional Planner to create elaborate demand forecastTracking of Sales evolution in the month and implement activities needed to achieve targetsgenerate replenishment orders proposal for main customersPrepare monthly KPIs dashboard to follow up service levelManage E2E needs of customerWork on entire order process, placing orders, monitoring fulfilment, generating transportation planning from sources located in all EU.Collaborate with KAM, finance and sales condition dept to support the related actions.daily point of contact for customer (by mail, phone, chat, calls) to inform about stock allocation and open sales orders , to identify problems & to solve them proactivelyManage claims and returnArrange transportation planning for opportunistic direct shipmentsSupport sources in daily shipment creation troubleshootingArrange direct shipment for main customersImplement a strong Continuous Improvement process with root cause analysisContribute to initiatives for optimizing the service to customer with lean efficienciesQUALIFICATION/EXPERIENCE:2 or 3 year of experience of planning, supply chain and degree in logisticsAdvance Knowledge of MS ExcelGood oral and written communication in Serbian/Croatian languagesGood oral and written communication in English ( B2 level minimum)custom export/import operations experiencesResults drivenStrong analytical and planning skillProactive and problem solving attitude with ability to work under pressureTeam player