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Inside Sales Account

Date:  24-Nov-2022

Vimercate (MB), IT, 20871

Type of work:  Hybrid





Inside Sales Account


Position Snapshot

  • Type of work: Hybrid 
  • Type of Contract: Open-ended/permanent 
  • Full time 
  • Location: [[city]],  MB 


The Company:

Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of  Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are  working to accelerate sustainable mobility innovations and solutions. Through innovative technology,  we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play .

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.



Bridgestone EMIA


In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.


Job Purpose

The role focuses on achieving sales objectives via telematic tools by promoting products, concluding orders and supporting internal sales logistics and contact centre.

To sell the Company’s products and services through pro-active telephone selling to specific customer segments. Administration of key sales systems. Coordination with Sales HUB to cross selling and to impact in bottom line collaborating with all company department.

The Inside Sales & Support account, managing all sales actions and tools, has to engage the tyre dealer, building connection and trust, in order to develop and consolidate the business order by order.


Key Responsibilities

  • Responsible for executing sales strategy, go to market and achieving volumes, mix, profit goals for  the assigned customer.
  • Achieve assigned targets (Units, NS, GP, Mix, Price, etc) by customer and by product, following company strategy and priorities.
  • Outbound prospecting calls, and any other communication method,  for sales growth  to sell Company’s products and services.
  • Orders taking and orders entry management and consequent customer management up to delivery.
  • To plan the activities to reach the sales target, scheduling in the right way the calls/contact and preparing for the main customers the effective strategy/materials to collect correct orders.
  • Improvement of the Customers  Data information: continuous and consistent update information in SAP or any other CRM system.
  • All process should be a E2E process of order to cash. Interactive relationships with other departments.
  • To keep records of customer insights and actions taken, including transactions, comments, inquiries and complaints. And the full delivery process.
  • Execute  price increase and sales conditions following internal policies.
  • Manage commercial agreements according to Sales strategy.
  • Reporting: sales achievements by KPI / Products.
  • Ensure proper credit management taking into account all products and following company policies.
  • Explain sell-in / sell-out campaigns, promotions / VP by products in order to maximize sales target achievement.
  • Identify and segment customers in order to highlight growing prospect to be followed up by field sales account.



  • Bachelor’s Degree.
  • IT tools knowledge: SAP, MS Office (excel, Teams), CRM tool, market  intelligence tools.


Professional Experience

  • Experience in Telemarketing Departments doing Active Selling through Outbound calls
  • Customer service/Sales experience in Retail channel



  • Customer focus
  • Business & sales acumen/ remote sales focus/ proactive approach
  • Ability to communicate effectively, both in writing and during phone  interactions
  • High capability to manage data and reports in a structured manner
  • Negotiating skills
  • Product knowledge (understanding and ability to propose valid technical alternatives).
  • Teamwork and cross functional skills
  • Positive and proactive attitude to get agreements with customers and sales force
  • Goals Oriented (results & performance driven)
  • Autonomy and decision making within the perimeter of the assigned ​​responsibility
  • Ability to work under pressure and with challenging targets.
  • Continuous learning attitude
  • Problem Solving skills



With equal competencies, being recognized as matching the requirements of Law 68/99 will be considered a plus (both art. 1  and art. 18).


If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone!


Process Next Steps: All applications will be reviewed. Our HR team will contact those applicants who we would like to invite for the next stage of the recruitment process.


Please don’t hesitate and apply at

We are looking forward to hearing from you!

You can learn more about our Group and reasons to join us on

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Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.

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