Retail Business Consultant - Senior

Retail Consultant 

• Type of Contract: Permanent
• Full-time
• Location: Sevilla
• Area of responsibility: Sevilla, Malaga, Cordoba

The Company:

Bridgestone in Europe, Russia, Middle East, India and Africa (Bridgestone EMIA) is the regional Strategic Business Unit of Bridgestone Corporation, a global leader in tyres and rubber building on its expertise to provide solutions for safe and sustainable mobility. 

Headquartered in Zaventem (Belgium), Bridgestone EMIA employs more than 20,000 people and conducts business in 40 countries across the region.

Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions, backed by innovative technologies, improving the way people around the world move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region – in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.

Job Purpose

The retail and mobility solution business is rapidly evolving into a more technological and digitally environment. In order to consolidate and expand our current leading position in providing quality performance and management solutions to our partners, our retail sales force must evolve. This evolution requires a high-performance Retail Business capable of maximizing our Partners performance via VC2 & VC3 as well as expanding the VC3 network where more profitable following the Company`s expansion Plan.  

We are looking for a Retail Consultant reporting directly to the Retail VC Manager,  that will have full understanding of the POS management operations (reception, workshop, store, vendors, MKT….) as well as being and expert in implementing and optimizing the performance of the VC3  solution and all the tools which is composed. This is a regional role, based in Almería.

You will provide quality solutions and action plans to our current Partners network as well as permanently search for profitable business opportunities beyond the network by expanding our VC technology. Also, you will:

• Promote, sell, implement and secure successful performance for First Stop VC3 program (Commercial oriented as defined in the First Stop model) across our Top Partners network, following 1st Stop expansion plan roadmap.
• Implementation of RPM model on partners with VC3 program.
• Guaranty successful implementation and business/sales results on VC3 partners by generating action plans to boost KPI’s according to the control evolution template.
• Follow up and coordinate the action plans, generated by Quality Audits across VC2/VC3 partners, to promote the successful execution of them and obtain the quality grade according to the FST quality guidelines.
• Support and follow up Action plans to increase the CPC utilization by partners. Analysis and control about company investment put on their influence place. 
• Follow up and improvement of IHS and MIX of partners under his/her responsibility. Identify business needs and propose strategies and actions plans in order to achieve the Company goals on assigned area.

Responsibilities:

Average time per visit for VC2 and VC3.

VC2………….90’-120’

VC3……….120’-180’

 Key responsibilities:

• Follow up of VC2 program on POS, special focus on CPC management as well as the expenditure volume to providers indicated in the purchasing data book.   

The objective of following up on CPC is to double check and verify the level of alignment of the partner with the original guidelines of the program as well as detecting improvement areas to fully adapt it to its environment and business reality.

• Follow up of B2B.

Consumptions made through BSHP (allows making a sales projection for IHS as well as obtain information regarding sales % and volumes of HB tires vs the rest of providers) Price positioning of HB tires vs competition.  

• Follow up corporate MKT campaigns at the POS.
• VC3 Implementation and follow up of 3.0 program. Provide high quality consultant support to partners regarding functionalities and opportunities of the program to maximize its management capacity in the POS.

Compliment KPI report and establishing customized action plans. This is a key activity that will require plenty of face 2 face collaboration with the partner. It will consume a great deal of the time at the POS depending of the type of partner (Uni-Pos, Multi-POS, Hybrid, Consumer, lay-out installation, database…etc.).

Frequency of visits.

VC2…No less than once a month

VC3… No less than twice a month

Average number of POS per RBC

From 40 to 45 depending on the concentration of POS per area, and the travel time to cover the area. Over 45 POS under one RBC will jeopardize the quality of the service as well as not guaranty covering the above stated responsibilities.

Requirements:

• Bachelor or Technical Engineer
• Fluent English written and spoken (Desirable)
• Retail Area manager experience
• Three years of experience in retail environment performing as managing account (Desirable).
• Advance knowledge of Microsoft package

COMPETENCIES

• Customer oriented.
• Digitally capable
• Digital tools frequent user (apps, tablets, smartphone)
• Drive for Results.
• Agile negotiation and conflicts solution skills.
• Collaborative and team player.
• Accustomed to work on a competitive environment
• Responsibility and commitment with the job position performance
• Time management

Why should you apply?

• We are passionate about our people and want to offer them the opportunity to develop and grow.
• We offer you attractive Benefits and a Competitive Salary.
• You will have the opportunity to do Smart Working and have a Flexible time, to ensure a good work and life balance.

 If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone!

Process Next Steps: All applications will be reviewed. Our HR team will contact those applicants who we would like to invite for the next stage of the recruitment process.

Please don’t hesitate to apply at https://careers.bridgestone-emea.com/

We are looking forward to hearing from you!

You can learn more about our Group and reasons to join us on

 www.bridgestone-emia.com and www.bridgestonenewsroom.eu.

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Disclaimer

Diversity and inclusion are a central part of Bridgestone EMIA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.