PSV Regional Operations Manager
GB-GB03, GB
Job Purpose
To provide strong leadership and guidance to the PSV Operations Managers and tyre technicians who are responsible for delivering a quality service to Bridgestone PSV customers. Build strong relationships with Engineering Directors & Chief Engineers. Ensure contractual compliance, with profitability of accounts without affecting safety and customer focus. Have a high focus on H&S with regards the Bridgestone field operatives and customers workshops. Control stock inventory and fleet parks impacting the “stock valuation reporting” and fleet profitability.
Responsibilities:
- CUSTOMER FOCUSED - Maintain the relationship with the senior & middle management in all PSV fleets in the areas of responsibility to include
- Monthly ED Contact
- Quarterly ED & Additional Management Formal Review
- Ensure smooth implementation of new contracts – staff/equipment/contacts etc – with support of line manager.
- To always ensure that we exceed customer expectations
- COST TO SERVE - Ensure all KPIs for the direct reports are achieved in the region with particular focus on
- Depot Audits
- Damage Tyres
- Engineering Meetings
- Revenue Capture
- Stock Control
- Budgeted consignment tyre fitments
- GREAT PLACE TO WORK - Personnel Supervision
- Support in the recruitment of new recruits
- Secondary point of contact on disciplinary issues
- Maintain process for directs through success factors
- Ensure a high focus on H&S for technicians & customers
- FINANCIAL
- Review P&L with Line Manager, identify variances and agree improvement steps
- Agree budgets with Finance and Line Manager
- Constant focus WDGLL with customer focus
Requirements:
- Must have good accountancy knowledge.
- Flexible working style.
- Excellent communicator.
- Good IT skills.
- Clear attention to detail.
- Valid driving licence.
- Ability to prioritise work and be effective under pressure.
- Confidentiality.
- Customer focused.
- Above all, the ATTITUDE, ENTHUSIASM and KEENNESS to succeed.
Why should you apply?
- We are passionate about our people and want to offer them the opportunity to develop and grow.
- You never stop learning. You will have the possibility to develop yourself via our Learning Management System that is also connected to LinkedIn Learning
- You will have the opportunity to experience a dynamic and challenging environment and work on different and innovative projects.
If you can demonstrate the skills we are looking for and would like to make a difference in a Pioneering company dedicated to shaping a sustainable future of real-world mobility solutions, join us at Bridgestone!
Process Next Steps: All applications will be reviewed. Our HR team will contact those applicants who we would like to invite for the next stage of the recruitment process.