Fleet Auditor

About Us 

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

About the Role

Job Purpose
You will be within Bridgestone’s Solutions Business channel, managing the compliance of the Bridgestone Partner Network, to ensure the highest level of service for Bridgestone’s Direct Fleet Business.  

Responsibilities:
•    Manage and maintain compliance across a portfolio of Bridgestone Partners, by utilising data and applying contract, financial, operational knowledge and experience. 
•    Maintain a Business Plan to monitor the performance and compliance of the network in line with contractual obligations, implementing necessary countermeasures where and when necessary. 
•    Communicate key information with relevant colleagues in Sales, Finance and  Operations. 
•    Conduct audits where and when required.
•    Understand the Service Level Agreement to each corresponding fleet account by working closely with Sales and Operations. 
•    Be confident and knowledgeable of both Bridgestone’s and the Bridgestone’s customer requirements, and embrace any personal training available to help achieve set goals.

Qualifications & Experience Required 

Education, Master, other certification:
•    Industry related qualifications and training will be recognised.

Experience (years):
•    Minimum 5 years field-based external customer and internal customer management experience within the industry.

Languages Skills:
•    Excellent verbal and written English

Soft/Behavioral Skills:
•    Accountability
•    Customer focused
•    Integrity
•    Financial acumen 
•    Ability to prioritize 
•    Enthusiasm 
•    Professionalism

What we offer 

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:
•    A supportive and engaging onboarding experience to ensure a smooth transition into our team. 
•    The opportunity to develop and grow, through training and regular mentorship.
•    Corporate Social Responsibility activities.
•    A truly global, dynamic and challenging work environment.
•    Agility and work/life effectiveness and your long-term well-being.
•    A diverse and inclusive team.