Job Purpose

We are looking for a fleet auditor reporting directly to the Operations Manager. Our fleet audit team is a vital link between our Bridgestone Partner service providers and our fleet customers. We are the UK branch of Bridgestone Europe NV/SA based in our very modern offices at Tachbrook Park, Warwick.

This role will be located within the M25.

Responsibilities:

You will prepare and complete a monthly management report in detail, which will be sent to both Bridgestone & Veolia senior management. Your time must be split and prioritized into 3 categories – Auditing (50%) Training (20%) Reporting (30%).

• To audit every Veolia workshop location on a regularly defined rota (and/or Veolia customer premises agreed with your manager).
• To identify areas of in-efficiency or waste within the locations which have an impact of the tyre costs within the contract.
• To value the specific areas of waste and report back to your manager with a proposal of action to address key areas.
• To show and demonstrate these findings to the local Veolia workshop management and agree a training plan for either Veolia or Bridgestone Partner dealer personnel to improve these key areas.
• To check all removed casings at Veolia or allocated Bridgestone Partner dealer locations and ensure they have been removed as per the national tyre policy.
• Where tyres have been changed prematurely our outside of contract, to arrange allocated dealer to re-fit free of charge or populate sundry invoice for re-charge for loss of tread (send to your manager for approval).
• To identify removed casings which can be suitably repaired or regrooved and re-distributed to Veolia workshop.
• To identify casings that can be used for the Defleet process.
• To carry out casing inspections at our casing collectors or Bandag franchisee, to identify tyres which have been returned prematurely.
• To have any such tyres segregated and discuss with your line manager how we proceed (re-distribution, re-fit, re-charge).

• Ensure all movements are logged and reported to Veolia senior management for analysis and support monthly.
• Training and advising the Veolia workshops Managers in areas such as premature tyre removal, fitment of part worn stock & tyre management, importance of tyre pressures and MOT preparation.
• Work with each Veolia location so that they can self-audit and self-manage the process in the future.
• Identify training requirements for Bridgestone Partner dealers, fitting staff or dealer principles to work to our agreed procedures within the contract.
• Identify report on and mitigate any matters that might represent a risk to the business. 
• The role may include occasional weekend working.

Qualifications & Experience Required

Education, Master, other certification:

• A full driving license is essential – you will be provided with a company van.

Technical Skills:

• Methodical and thorough approach to work, with particular emphasis on attention to detail
• Willingness to learn and not being afraid to question or challenge existing procedures.
• Experience in Microsoft products.

Soft/Behavioral Skills:

• High commitment to customer service levels, with a professional telephone manner
• The ability to liaise and communicate effectively.
• The ability to work unsupervised and on own initiative.
• The ability to work to targets and timescale, with high standards when it comes to quality.
• Being results orientated.
• Team player essential