Credit Controller (FTC)

Job Purpose

We are looking for a Credit & Collections Analyst reporting directly to the Credit Manager. This is a Regional role, based in Warwick. This role is offered on a Fixed Term basis to cover a period of maternity leave.

This varied and challenging role is responsible for managing the credit risk for a portfolio of UK and Ireland customer accounts. It requires the ability to make credit recommendations through regular and rigorous assessment, to work independently as well as collaboratively and to proactively ensure payments are received in line with agreed settlement terms.

Responsibilities:

• Assessment of new customer applications and initiate account set up
• Risk analysis via credit agencies and review of company financials , communicating recommendations to the Credit Manager and reasons behind the decision making
• Manage changes to customer master data
• Proactive analysis and management of credit limits in line with changes to purchase patterns and payment behaviour
• Minimise the risk of bad and doubtful debts through credit management best practices
• Proactive cash collection, contacting customers primarily by telephone
• Control and manage past due levels, ensuring late payment is forthcoming
• Investigate and monitor disputed invoices, communicating the outcome to the customer
• Regular aged debt reporting
• Ensure customer account reconciliations are completed and accurate
• Develop, maintain and improve relationships with internal and external customers
• Accompany Credit/Sales Manager to customers premises where required
• Provide timely and accurate Credit reporting to relevant audience
• Achieve KPI’s set by Credit Manager
• Perform regular Accounts Receivable activities, i.e. invoicing, statements, direct debit processing, order release, accounts on stop etc.
• Take active part in cross functional problem solving sessions
• Assist with cover and support of team mates when needed due to absence.
• Comply with JSOX and audit requirements
• Perform Ad Hoc duties assigned by the Credit Manager

Requirements:

• Languages skills:  Fluent in English both written and spoken
• Technical Knowledge: Excel Intermediate level with experience using other Microsoft Office products.  Previous experience of SAP.
• Soft Skills:
  • Individual; agility, analytical thinking,  taking initiative, resilience, proactive, positive attitude
  • Task; problem solving, organization and planning, eye for detail, high standards when it comes to quality, result orientated.,
  • Social; teamwork, effective communication, social skills, customer focus, negotiation & influencing skills.
  • Management; ownership