Teamlead Field Engineer (m/f/d)

We are looking for a qualified Team Lead Field Engineer (m/f/d) – in Field Service – to join us as soon as possible to deliver outstanding customer service.

Responsibilities:

• Personnel coordination of Field Engineers (Market Technical Engineers) in the DACH region and Nordics, aligning with goals from SuccessFactors and projects, overseeing and managing FE activities.
• Supporting market observation and analysis of product performance (including benchmarking against competitors) through product testing, customer surveys, and market monitoring.
• Participation in projects, expert meetings (technical and sales-related), trade fairs (national/international), and technical training sessions (internal and external).
• Execution of sales-supporting activities across all product areas (focus on truck, passenger car, and agricultural tires), including phone and on-site support for customers and the sales team on all technical matters.
• Supporting Key Account Managers and regional managers in fleet acquisition and preparation of necessary information.
• Assisting in the planning and execution of product tests and market intelligence projects, followed by results analysis and presentation in technical committees.
• Quality control and implementation of measures to maintain/improve product quality.

Required Qualifications and Experience

Education / Certifications:

• Master’s degree in Automotive Engineering or equivalent qualification such as certified automotive technician (e.g., Master Vulcanizer, Master Automotive Technician), or comparable credentials.

Professional Experience:

• Several years of relevant professional experience, ideally in the tire industry, with customer service experience being a plus.

Technical / Functional Skills:

• Solid knowledge of MS Office (Excel, PowerPoint, Outlook); basic SAP knowledge is a plus.

Languages:

• Excellent English skills (spoken and written).
• French, Italian, or Nordic languages are a plus.

Soft Skills / Behavioral Competencies:

• Quick comprehension, strong coordination and organizational skills.
• Solution-oriented mindset.
• Flexible, high willingness to travel, and availability for assignments both at and outside the headquarters.