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North Africa MTT Lead - Egypt & Levant

POSITION SNAPSHOT

JobReq ID: 55466

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Salary Range:

Location:

Cairo, EG

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

Job purpose

The North Africa MTT – Area manager Egypt and Levant is based in Cairo and will serve as a crucial link between the North Africa Branch and Dubai Head Quarters and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products and technical leadership. Reporting to the North Africa Branch MTT Manager, this role will enhance product understanding, support sales efforts, ensure customer satisfaction across diverse markets, ensures compliance with local regulations and embodying Bridgestone's commitment to "Serving Society with Superior Quality” with branch team.

Main Responsibilities

Technical Product Support (Commercial & Consumer) RACI
Main accountabilities:	Follow up on tire tests for new products and prototypes Gather and analyze competitor tire information Develop and maintain Product Power Index Provide after-sales monitoring support	Accountable / Responsible
Market Research and Analysis (Commercial & Consumer)
Main accountabilities:	Conduct operating condition surveys and scrap tire analysis Perform Market Service condition Index (MSI) surveys Collect and analyze Voice of Customer (VOC) data Execute count surveys to assess market presence	Accountable / Responsible
Sales support (Commercial & Consumer)
Main accountabilities:	Provide product and claim handling training and technical seminars to local branch teams, distributor partners and fleet team Daily support to sales team Provide fleet approach and sales promotion with sales team Develop strong relationships with fleet customers, distributors and technical stakeholders	Accountable / Responsible
Area quality management (Commercial & Consumer)
Main accountabilities:	Local claim handling Claim data analysis Quality Concern Information and PL report Spec suitability judgment	Responsible / Accountable
OE distributor approach (Commercial & Consumer)
Main accountabilities:	Local OEM distributor approach	Consult
Standard & Regulation activities
Main accountabilities:	Local regulation monitor and negotiation with authority Local tire certification arrangement	Accountable
Education
Main accountabilities:	Provide and coach technical knowledges like how to summarize report and how to involve related team proactively as a Manager	Accountable

Countries in responsibility

Based in Cairo

Primary : Egypt and Levant Region – Egypt, Jordan, Libya, Lebanon, Iraq, PNA

Secondary : PAF region – Pakistan, Afghanistan

Experience and Qualifications

Education

Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline
Additional technical certifications are considered an advantage

Language Skills

Fluent English spoken and written
Fluent Arabic Speaker
Optional: French

Experience

Minimum 5–7 years of experience in the tire or automotive industry within technical segment
Proven track record in account management and technical sales
Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else
Experience in technical support, product engineering, quality management, or field engineering
Previous regional or multi-country responsibility is preferred
Experience working closely with commercial and sales organizations

Technical Skills

Strong technical knowledge of Commercial and Consumer tire products
Experience in product performance analysis and tire testing
Knowledge of claim handling and quality management processes
Market intelligence and competitor benchmarking experience
Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills
Strong presentation and technical training skills

Soft / Behavioral Skills

Strong leadership and coaching capabilities
Excellent stakeholder management and communication skills
Customer-focused with strong commercial awareness
Analytical thinker with structured problem-solving skills
Ability to manage multiple countries and priorities simultaneously
Highly collaborative and able to work effectively across cross-functional and multicultural teams
Self-motivated with excellent planning and organizational skills
Familiarity with both Egypt and Levant markets is highly desirable

Required capabilities

Collaborative and supportive mindset with strong teamwork skills
Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions
Ability to prioritize, plan, and organize effectively in a dynamic environment
Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders
Agile learner, able to quickly adapt to and utilize new software and technologies
Eager to travel and work directly with customers in diverse field environments
Strategic thinker who focuses on benefits rather than features/methods when approaching solutions
Strong coordination skills, adept at managing cross-functional relationships
Excellent analytical skills with a focus on deriving actionable insights
Proactive problem-solver with a customer-centric approach
Proven ability to train and coach others, contributing to team growth and development
Commitment to continuous personal and professional growth aligned with Bridgestone's value

Key Performance Indicators
Performance will be evaluated based on project-specific goals, including but not limited to:

Quality of market intelligence gathered and analyzed for diverse market conditions
Improvement in product performance and customer satisfaction metrics across all assigned markets
Effectiveness of technical support provided to sales teams in Egypt and Levant regions

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

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