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North Africa MTT Lead - Egypt & Levant

POSITION SNAPSHOT

JobReq ID:  55466
Type of work:  On site
Type of contract:  Open-ended/permanent
Full/Part Time:  Full time
Salary Range: 
Location: 

Cairo, EG

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

 
 

 

Job Purpose

Based in Cairo and reporting to the North Africa Branch MTT Manager, you will connect the North Africa Branch, Dubai headquarters and local sales teams. You will provide technical leadership and product expertise to support sales, improve customer satisfaction and ensure compliance with local regulations, in line with Bridgestone’s mission to Serve Society with Superior Quality.

Regional Scope

The role has primary regional responsibility for Egypt, Jordan, Libya, Lebanon, Iraq and PNA, with secondary responsibility for Pakistan and Afghanistan within the PAF region. From the Cairo office, you will coordinate technical support and work with local sales teams, distributors and customers across these markets.

Responsibilities

  • Oversee testing of new tires and prototypes, analyze competitor tires, maintain the Product Power Index and monitor after-sales product performance.
  • Conduct operating-condition, scrap-tire, Market Service Condition Index (MSI) and market-presence surveys; gather and analyze Voice of Customer (VOC) insights.
  • Support daily sales activities, fleet approaches and promotions; build relationships with fleet customers, distributors and technical stakeholders.
  • Deliver product and claim-handling training and technical seminars to branch teams, distributor partners and fleet teams.
  • Manage local claims, analyze claim data, prepare Quality Concern Information and PL reports, and assess specification suitability.
  • Provide technical consultation on engagement with local original equipment manufacturer (OEM) distributors.
  • Monitor local standards and regulations, liaise and negotiate with authorities, and arrange tire certification.
  • Coach teams on technical knowledge, report preparation and proactive cross-functional coordination.

Performance Measures

Performance will be assessed against project-specific goals, including the quality of market intelligence, improvements in product performance and customer satisfaction, and the effectiveness of technical support to sales teams across the assigned markets.

Qualifications and Experience Required

Education and Certification

  • Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline
  • Additional technical certifications are considered an advantage

Experience

  • Minimum 5–7 years of experience in the tire or automotive industry within technical segment
  • Proven track record in account management and technical sales
  • Experience in data analysis and presenting technical information using Excel, PowerPoint, Power BI, Tableau or similar tools.
  • Experience in technical support, product engineering, quality management, or field engineering
  • Previous regional or multi-country responsibility is preferred
  • Experience working closely with commercial and sales organizations

Technical Skills

  • Strong technical knowledge of Commercial and Consumer tire products
  • Experience in product performance analysis and tire testing
  • Knowledge of claim handling and quality management processes
  • Market intelligence and competitor benchmarking experience
  • Advanced Microsoft Office skills, especially Excel and PowerPoint, and proficiency in Power BI, Tableau or similar tools.
  • Strong presentation and technical training skills

Language Skills

  • Fluent spoken and written English.
  • Fluent spoken Arabic.
  • French is an advantage.

Soft and Behavioral Skills

  • Strong leadership and coaching capabilities
  • Excellent stakeholder management and communication skills
  • Customer-focused with strong commercial awareness
  • Analytical thinker with structured problem-solving skills
  • Ability to manage multiple countries and priorities simultaneously
  • Highly collaborative and able to work effectively across cross-functional and multicultural teams
  • Self-motivated with excellent planning and organizational skills
  • Familiarity with both Egypt and Levant markets is highly desirable
  • Collaborative and supportive mindset with strong teamwork skills
  • Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions
  • Ability to prioritize, plan, and organize effectively in a dynamic environment
  • Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders
  • Agile learner, able to quickly adapt to and utilize new software and technologies
  • Eager to travel and work directly with customers in diverse field environments
  • Strategic thinker who focuses on benefits rather than features/methods when approaching solutions
  • Strong coordination skills, adept at managing cross-functional relationships
  • Excellent analytical skills with a focus on deriving actionable insights
  • Proactive problem-solver with a customer-centric approach
  • Proven ability to train and coach others, contributing to team growth and development
  • Commitment to continuous personal and professional growth aligned with Bridgestone’s values.
 
 

 

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

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