Job Purpose

You will establish and maintain an effective overall QMS: By implementing & reviewing QS based on ISO TS & OEM requirements. Conducting internal & external audits. Initiating and analysing corrective & preventive actions.  Identify and initiating QS & basic Health & Safety training. Developing & coordinating the Brits plant document control database / QS on the Bridgestone Intranet & QS administration for the Brits Manufacturing plant / Isando & Durban OE Sales & Warehousing.                                                                                                                                  

Responsibilities:

• Ensure establishment, implementation & maintenance of an effective Quality Management System 
• Compile and maintain a documented Quality System in accordance to ISO 9001, ISO TS/16949 & OEM requirements.
• Ensure Bridgestone standards (TCE & BSJ) are implemented.
• Ensure Brits Plant Centralised document control system on U:/ drive
• QMS on Bridgestone Intranet & P:/
• Co-ordinate effective QMP’s (linkage of FMEA, PM & control plans including OEM requirements.

Qs administration

• Co-ordinate and ensure compliance with Bridgestone Critical record retention & Metro file systems.
• Ensure record keeping of QS & OEM documentation.
• Ensure monitoring, downloading, filing  & communication of changes to requirements on the following web sites:
• International Automotive Oversight Bureau & ISO (Int. Org. For Standardization) & OEM web sites.
• Co-ordinate certification quotes, invoice & payments.

Conduct internal & external audits

• Plan, schedule & ensure Process, Product & System audits are conducted in accordance to specified requirements. (ISO 9001/ TS/ Bridgestone & OEM)
• Ensure quality system complies to standards related to DQS & OEM Audit standards.  Spokesperson for QS dep. during external audits.
• Assist Laboratory Manager with Vendor audits.  Conduct Vendor audits in his / her absence.
• Delegate audit program, catering for function / transportation for external audits etc.

Training

• Tutor new QS auditors prior to Bridgestone qualification.
• Identify QS training needs.
• Compile QS training material & provide training.
• QS Induction
• Promote Quality Awareness and Customer requirement throughout the organisation.
• Auditors qualification matrix.
• Auditor’s certificates.
• Member of the training committee meeting.

APQP – (PPAP) Product Part Approval Process for all OEM’s

• Responsible for the compilation of OEM PPAP documents for all new customer product / sizes.
• Maintenance of OEM system requirements on individual web-sites. (BMW - b2b, Ford - Covisint etc.) & communication thereof  -Monitoring ppm’s, re-qualification audits, bulletins, OEM QS & 8D reports.

Analyse and ensure effective corrective actions and QS Management Reviews

• Liaise with managers regarding internal quality audit recommendations and corrective actions.
• Liaise DQS, Vendors  & OEM’s regarding recommendations and corrective actions on external audits
• Identify shortfalls and ensure appropriate countermeasures are introduced pertaining to QTR’s (Misproductions) & QPR’s (Customer Complaints.)
• Ensure Management reviews according to requirements.
• Assist in identifying QS departmental goals

Chair Disciplinary Hearings

• Presiding Officer during disciplinary hearings.

SHE

• Appointed chairperson of QS departmental Safety meetings.
• Ensure SHE meetings & Health & Safety talks are scheduled and conducted and records are kept.  Attend Central SHE Meetings and give feedback on Monthly QS meetings.
• SHE Management:: ISO 14001:2004 Environmental and OHSAS 18001:2007 Occupational Health & Safety
• Management Systems.
• Ensure compliance to applicable Management Procedures and Work Instructions.
• Conduct Incident / Accident investigations, make recommendations and complete corrective action requests (CAR).
• Control and inspect applicable Records, Forms and Inspection Register.
• Conduct SHE Representative Nominations and Elections.
• Control SHE Representative Inspections.
• Control applicable machinery and equipment inspections.

Qualifications & Experience Required

Education, Master, other certification:

• Diploma in Quality Management / Industrial Engineering or Equivalent
• Sound knowledge of QMS requirements / Qualified ISO 9001 & ISO TS auditor

Experience (years):

• 3 years’ previous experience in Quality (must include experience in QS management, OEM – APQP requirements QS administration and training).

Technical Skills:

• Customer satisfaction: meeting OEM QS requirements, all appropriate management & ISO 9001 & TS/16949 certification.  All employees conducting work that effect quality have the necessary QS competencies and therefore perform work effectively, Management & administration of QMS functions.  Assist in execution of some of the QMS activities, all risks are identified and countermeasures are effectively implemented, the plant adheres to all QMS & departmental Safety requirements. All activities are completed within the planned deadlines.

Soft/Behavioral Skills:

• Establishes strategic direction and effectively communicates the vision
• Demonstrates business acumen to achieve results through others
• Promotes and enhances company culture
• Effectively manages across cultures
• BOSS focused - serves the customers having the end users in mind
• Demonstrates self-awareness and emotional intelligence
• Intellectually curious in support of learning agility
• Embraces and leads change and innovation
• Identifies and develops organizational talent