Job Title

Operational Departmental Manager

About the Role

Job Purpose

The operational departmental manager is responsible for organizing and managing all production related activities on the Final Inspection and Quality Related Process. This includes but is not limited to the following:

• Coaching, training, motivating, and guiding all equipment owners, cell, process, and maintenance leaders.
• Implementing and enforcing operating policies and procedures.
• Delivering agreed production operating targets and goals.
• Implementing strategies to ensure safe and efficient production operations, continuous improvement and delivering superior quality on a consistent basis.
• Leads the implementation of the Daily Management System (DMS) in the supervised production cell.
• Manages professionals on process and maintenance as well as a team of operators to obtain the cell’s assumed goals arising from CBN (Compelling Business Need), the Master Plan and the Annual Plan of the department. Also leads the implementation of standards in the managed structure.

Responsibilities:

• Create and maintain a safe and healthy working and operating environment for all people on the manufacturing site.

• Drive delivery of agreed production operating targets and goals including OE and Warehouse Yield; production volume; conversion cost; material usage; plant and process reliability; productivity and waste reduction.

• Prepare and obtain approval for operating cost budgets and drive production cost performance to achieve agreed budgets and targets.

• Drive implementation of IWS, B-Safe and B-EMEC and any other Bridgestone manufacturing strategies and initiatives.

• Ensure compliance and strict adherence to Bridgestone quality standards.

• Monitor operations and implement corrective actions to full on time delivery of agreed production budgets and goals.

• Identify, coach and develop talent to build competency and capability to support our cell centric organization.

• Drive employee engagement and compliance with all legal and corporate policies and regulations relating to labour, safety, health, quality, and the environment.

• Guide and coordinate the activities of the team

• Management of the clean, inspect and lubricate (CIL) process

• Management of Defects Handling process • Management of the Incident Elimination process

• Managing and improving results (i.e. driving performance improvement)

• Lead execution of 90-day plans to eliminate losses using IWS tools • Lead the cell daily direction setting (DDS) meetings

• On the floor coaching of operators e.g. DMS execution, loss elimination, skills development and technical mastery

• Provide coaching to team leaders in the shift exchange DDS meetings

• Lead issue resolution “to root cause” on the floor of chronic stops

• Lead small work groups, communicate effectively, and develop short-term action plans • Overall responsibility for CFT cell output

• Conduct Health checks and identify gaps

Required capabilities:

• Experience and reasonable technical mastery in operations

• Planning, Leading and Organizing skills

• Communication skills and willingness to interact with shop floor staff

• A desire to be in a lead role

• Be a self-starter

• Must demonstrate knowledge/experience working with Excel

• Sound Interpersonal Skills and ability to work under pressure

• Presentation Skills

• Analytical Skills

Qualifications & Experience Required:

• Minimum National Diploma in Operations Management, Industrial Engineering or equivalent

• Min of 5 years’ experience in a manufacturing environment

• 2 years management experience

 Leadership Competencies:

• Understand customer needs

• Communicate effectively

• Track and measure staff performance

• Create a positive learning environment

• Enforces standards

• Promote Servant Leadership

• Technical and Functional Expertise

• Understanding of the Business

• Achieving results

• Customer service

• Teamwork

• Interpersonal and Communication Skills

 • Leadership and Personal Effectiveness